Julian Rios
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Last activity
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Activity overview
Latest activity by Julian Rios-
Julian Rios commented,
Good day Gorka Cardona-Lauridsen, Do you have any update on this post? Thanks, Julian Rios
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Julian Rios commented,
Thanks @.... 1. In my case, as long as I have the help centers enable in search, it should show the suggested articles in the form. 2. It could be beneficial in the future, but I believe that as of...
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Julian Rios commented,
Good day @..., Has there been any additional comment on this? Is there a workaround or a way to do this now? Thanks, Julian Rios
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Julian Rios commented,
@..., Thanks for your comments. From my point of view, I wouldn't need to show if they are coming from other help center. Showing the suggested articles will be enough as if it were coming from o...
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Julian Rios created a post,
Show suggested articles from other help centers within the company
In our company we have several help centers. We've enabled the search feature to look for articles in multiple help centers, however the webform that resides in each help center, when typing somet...