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Ryan McLennan's Avatar

Ryan McLennan

Joined Apr 15, 2021

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Last activity Mar 23, 2022

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ACTIVITY OVERVIEW

Latest activity by Ryan McLennan

Ryan McLennan commented,

Community comment Feedback - Ticketing system (Support)

Agreed!

The yellow color also causes confusion because it makes the third party message appear as only an Internal Note. In other words, the agent isn't sure if the third party message was received by all or if it is just an internal note. 

Internal notes and third party replies should not be the same color. 

View comment · Posted Mar 23, 2022 · Ryan McLennan

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Ryan McLennan commented,

CommentExplore recipes

The use of the word 'Simply' throughout these instructions is frustrating. 

View comment · Posted Feb 22, 2021 · Ryan McLennan

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