Chandra Mullineaux
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Recent activity by Chandra Mullineaux-
Combine Knowledge Capture and Knowledge Base Datasets
Are there any plans to combine the Knowledge Capture and Knowledge Base Datasets? Use Case: I would like to break down our Knowledge Capture activity by product area, which we segment into differe...
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Ability to export filtered list of articles from Manage articles
Currently there is no way, anywhere in Zendesk, to just get a list of all of my articles (someone please correct me if I'm wrong!). I would love to have this ability so that I could create a spread...