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Steven E, Gagnon

Joined Apr 15, 2021

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Last activity Feb 07, 2022

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Latest activity by Steven E, Gagnon

Steven E, Gagnon commented,

Community comment Feedback - Chat and Messaging (Chat)

Hello,

Has there been any movement on this?

I am looking to color-code a request type in a field

For example Dropdown 1st item = purple (Open icon), Dropdown 1st and 2nd item = Gray, Hat trick = Green

View comment · Posted May 28, 2021 · Steven E, Gagnon

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Steven E, Gagnon commented,

Community comment Q&A - Objects, workspaces, and rules

Excellent!  This is what I am looking to do.

Do you know the name of the internal app?

View comment · Posted Feb 17, 2021 · Steven E, Gagnon

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Steven E, Gagnon created a post,

Post Q&A - Objects, workspaces, and rules

My scenario:

Team, A form makes a decision in a field type. Team A submit as open and the ticket goes to Team B in a different form and brand. Team A Field type populates in Team B form.

Team B enters a different Field Type and sends it back to Team A. Both Team A and Team B Field Types appear in Teams A Form.

I need Team B Field Type to be greyed out in Teams A form only. Any ideas?

Posted Feb 16, 2021 · Steven E, Gagnon

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Steven E, Gagnon commented,

CommentMore integrations

Hi @....

After signing into my account, it did not prompt me to select the ticket view.  Can you advise?

View comment · Posted Jan 12, 2021 · Steven E, Gagnon

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Steven E, Gagnon commented,

CommentMore integrations

HI @...

Thank you for the reply and my apologies for the confusion. 

I am not clear on how to view my tickets in my brand.  Can you provide guidance or how to so I can communicate this to my IT Configuration team?  Thank you

View comment · Posted Jan 12, 2021 · Steven E, Gagnon

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Steven E, Gagnon commented,

CommentMore integrations

My company is set up with multiple brands.  Can view tickets in my brand

View comment · Posted Jan 11, 2021 · Steven E, Gagnon

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