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Steven E, Gagnon
Joined Apr 15, 2021
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Last activity Feb 07, 2022
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Latest activity by Steven E, Gagnon
Steven E, Gagnon commented,
Hello,
Has there been any movement on this?
I am looking to color-code a request type in a field
For example Dropdown 1st item = purple (Open icon), Dropdown 1st and 2nd item = Gray, Hat trick = Green
View comment · Posted May 28, 2021 · Steven E, Gagnon
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Steven E, Gagnon commented,
Excellent! This is what I am looking to do.
Do you know the name of the internal app?
View comment · Posted Feb 17, 2021 · Steven E, Gagnon
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Steven E, Gagnon created a post,
My scenario:
Team, A form makes a decision in a field type. Team A submit as open and the ticket goes to Team B in a different form and brand. Team A Field type populates in Team B form.
Team B enters a different Field Type and sends it back to Team A. Both Team A and Team B Field Types appear in Teams A Form.
I need Team B Field Type to be greyed out in Teams A form only. Any ideas?
Posted Feb 16, 2021 · Steven E, Gagnon
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Steven E, Gagnon commented,
Hi @....
After signing into my account, it did not prompt me to select the ticket view. Can you advise?
View comment · Posted Jan 12, 2021 · Steven E, Gagnon
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Steven E, Gagnon commented,
HI @...
Thank you for the reply and my apologies for the confusion.
I am not clear on how to view my tickets in my brand. Can you provide guidance or how to so I can communicate this to my IT Configuration team? Thank you
View comment · Posted Jan 12, 2021 · Steven E, Gagnon
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Steven E, Gagnon commented,
My company is set up with multiple brands. Can view tickets in my brand
View comment · Posted Jan 11, 2021 · Steven E, Gagnon
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