Steven E, Gagnon

Total activity

12
Last activity

February 07, 2022 21:03
Member since

April 15, 2021 14:29
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Activity overview

Latest activity by Steven E, Gagnon

Steven E, Gagnon commented, May 28, 2021 19:40
Hello, Has there been any movement on this? I am looking to color-code a request type in a field For example Dropdown 1st item = purple (Open icon), Dropdown 1st and 2nd item = Gray, Hat trick = Green
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- Steven E, Gagnon
- Created May 28, 2021 19:40
- 0 votes
Steven E, Gagnon commented, February 17, 2021 04:42
Excellent! This is what I am looking to do. Do you know the name of the internal app?
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- Steven E, Gagnon
- Created February 17, 2021 04:42
- 0 votes
Steven E, Gagnon created a post, February 16, 2021 19:33
ticket field permissions (grey out in Form A and Editable in Form B
Answered
1. Community
2. Zendesk Suite Q&A
My scenario: Team, A form makes a decision in a field type. Team A submit as open and the ticket goes to Team B in a different form and brand. Team A Field type populates in Team B form. Team B ent...
- Steven E, Gagnon
- Created February 16, 2021 19:33
- 3 followers
- 4 comments
- 0 votes
Steven E, Gagnon commented, January 12, 2021 21:05
Hi @.... After signing into my account, it did not prompt me to select the ticket view. Can you advise?
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- Steven E, Gagnon
- Created January 12, 2021 21:05
- 0 votes
Steven E, Gagnon commented, January 12, 2021 05:23
HI @... Thank you for the reply and my apologies for the confusion. I am not clear on how to view my tickets in my brand. Can you provide guidance or how to so I can communicate this to my IT Con...
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- Steven E, Gagnon
- Created January 12, 2021 05:23
- 0 votes
Steven E, Gagnon commented, January 11, 2021 23:38
My company is set up with multiple brands. Can view tickets in my brand
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- Steven E, Gagnon
- Created January 11, 2021 23:38
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