Steven E, Gagnon

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Visitor Tag Should be Coloured like red text

Hello, Has there been any movement on this? I am looking to color-code a request type in a field For example Dropdown 1st item = purple (Open icon), Dropdown 1st and 2nd item = Gray, Hat trick = Green

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• Steven E, Gagnon
• Created May 28, 2021 19:40
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. ticket field permissions (grey out in Form A and Editable in Form B

Excellent!  This is what I am looking to do. Do you know the name of the internal app?

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• Steven E, Gagnon
• Created February 17, 2021 04:42
• 0 votes

1. Apps and integrations
2. ...
3. More integrations
4. Microsoft: Setting up the Microsoft Teams - Zendesk Support Integration

Hi @.... After signing into my account, it did not prompt me to select the ticket view.  Can you advise?

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• Steven E, Gagnon
• Created January 12, 2021 21:05
• 0 votes

1. Apps and integrations
2. ...
3. More integrations
4. Microsoft: Setting up the Microsoft Teams - Zendesk Support Integration

HI @... Thank you for the reply and my apologies for the confusion.  I am not clear on how to view my tickets in my brand.  Can you provide guidance or how to so I can communicate this to my IT Con...

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• Steven E, Gagnon
• Created January 12, 2021 05:23
• 0 votes

1. Apps and integrations
2. ...
3. More integrations
4. Microsoft: Setting up the Microsoft Teams - Zendesk Support Integration

My company is set up with multiple brands.  Can view tickets in my brand

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• Steven E, Gagnon
• Created January 11, 2021 23:38
• 0 votes