Lester Madden

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Latest activity by Lester Madden
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    Lester Madden commented,

    @...   We had a similar issue.  What we did is write some jscript and run it as a cron job every night.  The script looks for relevant tickets and if they meet our critera, then we redact the attac...

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    Lester Madden created a post,

    Tip: Advanced Integration With HubSpot

    --------------------------------------------------- Zendesk level:  Intermediate Knowledge:  JSON Time Required:  10 minutes ---------------------------------------------------- If you are a HubSpo...

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    Lester Madden commented,

    I share Alejandro's pain here. In my case, a 3rd party system populates a Zendesk form and custom fields. One of those fields is country identifier. What I was hoping to do is get the country ident...