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Ad Astra Support
Joined Apr 15, 2021
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Last activity Dec 27, 2023
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Latest activity by Ad Astra Support
Ad Astra Support commented,
How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many people have said they get an error, but not seeing a solution.
View comment · Posted Sep 15, 2022 · Ad Astra Support
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Ad Astra Support commented,
I’m not able to access the link as well.
View comment · Posted Jun 09, 2022 · Ad Astra Support
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Ad Astra Support commented,
What is the Invocation ID on the Activity tab of the HubSpot Integration webhook?
View comment · Posted Apr 26, 2022 · Ad Astra Support
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Ad Astra Support commented,
I agree with this as well!
View comment · Posted Apr 22, 2022 · Ad Astra Support
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Ad Astra Support commented,
I am also interested in Micheál McArdle comment/question, can someone at Zendesk, please respond?
View comment · Posted Apr 05, 2022 · Ad Astra Support
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Ad Astra Support commented,
Is it possible to add a hyperlink to the web widget? We would like a link to our ticket submission best practices article to show up somewhere on the ticket form.
View comment · Edited Mar 14, 2022 · Ad Astra Support
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Ad Astra Support commented,
I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles.
Follow article feature to notify users of article content updates
View comment · Posted Feb 22, 2022 · Ad Astra Support
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Ad Astra Support commented,
I found 2 posts in the product feedback section that we can upvote for this functionality. I have upvoted both articles.
Follow article feature to notify users of article content updates
View comment · Posted Feb 22, 2022 · Ad Astra Support
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Ad Astra Support commented,
I agree with support admin!
View comment · Posted Jan 21, 2022 · Ad Astra Support
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Ad Astra Support commented,
I agree!
View comment · Posted Dec 20, 2021 · Ad Astra Support
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