Ad Astra
-
Total activity192
-
Last activity
-
Member since
-
Following0 users
-
Followed by3 users
-
Votes42
-
Subscriptions85
Comments
Votes on activity by Ad Astra-
Nazir Kabbani I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles. Follow article feature to notif...
-
100% agree!!
-
Hello! I read about Cloudset's application that allows us to display particular drop-down options in a ticket field when a condition is met rather than just the ticket field itself. 2 years ago, @...
-
I would prefer the integration log to show the history of 30 days (like it was in the EAP) instead of just 7 days. As the sole person who manages the syncing, it is a problem I can not see a full 3...
-
Hi Mary Paez, We use Swifteq.
-
+10 times for the ability to make custom Orgazniation fields read-only. Like Chandra Robrock, we sync data from SFDC. We have had this integration for well over a year and has worked well, however,...
-
How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many ...
-
I agree with support admin!
-
Hello! I am Melody Quinn and am the Operation Manager for our ZenDesk. We have used Zendesk for almost 2 years now and currently use Support, Guide, Gather and Explore. Aside from gaining more over...
-
Is there a way to make custom organization fields read-only? Our agents need the ability to update SOME fields on the organization record, but not the mapped fields to Salesforce. Because of this, ...