Michelle Bernat
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Total activity26
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Last activity
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Member since
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Votes4
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Activity overview
Latest activity by Michelle Bernat-
Michelle Bernat commented,
I also need to see activities across all brands
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Michelle Bernat commented,
We also really need nesting of groups
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Michelle Bernat commented,
Hey there, can you create a view with multi-select? It is not multi-line and there are tags for each one, so I feel like it should work, but I do not see the option in the view when I try to add it...
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Michelle Bernat commented,
Hey Holly, Well now i see it, I don't find this to be user-friendly though. I wish there was a way to add a user from here, and that the list of users was more profound. I can only see their name ...
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Michelle Bernat commented,
I have another issue. In the new admin center, how do I see my users by role type. In settings, people -> roles if you click roles you get a list of who is assigned that role. how do we do this no...
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Michelle Bernat commented,
Honestly, most of the changes seem more confusing and not helpful. I am not a fan of the fact that you can not manage organizations from the admin center. Additionally, the help articles regarding...
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Michelle Bernat created a post,
Organizing triggers within categories - BULK ACTIONS NEEDED
It is great that you can finally organize triggers within categories. But there is no bulk action, we need bulk actions. Nevermind when you want to set this up in the first place, but what about i...
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Michelle Bernat commented,
@... I already have them going into a view - but we are talking about having to manually unshare and solve 100s of tickets if not thousands a month - it is really ridicoulus.
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Michelle Bernat created a post,
Unshare Tickets
There is a feature missing that I think is essential - the ability to unshare tickets automatically via triggers and automations. You can share tickets automatically via triggers and automations, ...