Sushant A

1. Guide
2. ...
3. Customer portal
4. How can I remove the "Submit a request" link from my help center?

@... Samford   You can exclude the contact page link from a specific article using the helper below <div class="article-more-questions"> {{#isnt article.id 360004349736}} {{request_callout}} {...

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• Sushant A
• Created May 15, 2021 05:27
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Uploading attachment using JavaScript

I haven't tried with Axios yet. but I have used attachment API in python scripts and it works as expected. you can give try with the postman client and check if that works for you and then you can ...

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• Sushant A
• Created April 05, 2021 16:36
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How can I re-order/organize my category block buttons?

@...You need to add some custom CSS to format your icons and display them in one row.

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• Sushant A
• Created April 03, 2021 15:28
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How can I re-order/organize my category block buttons?

Hi @...Welcome to the zendesk community!!You need to define category ids in the categories block and then insert the icons. Try this code  <section class="section hero"> <div class="hero-inner"> ...

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• Sushant A
• Created April 02, 2021 07:41
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

This should work if you add the above snippet in the header.hbs file

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• Sushant A
• Created March 24, 2021 16:57
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

Where you have added the web widget?

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• Sushant A
• Created March 24, 2021 16:42
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

Hi Risabh, You should be able to auto-populate name and email with the help of web widget API <script type="text/javascript"> zE(function() { zE.identify({ name: 'John Citizen', e...

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• Sushant A
• Created March 24, 2021 16:02
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Unable to set ticket_form_id via REST API

@...This is strange,I am not sure what else preventing it.

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• Sushant A
• Created March 23, 2021 13:21
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Unable to set ticket_form_id via REST API

@...Can you confirm if the form is enabled for end-users?

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• Sushant A
• Created March 23, 2021 12:56
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Unable to set ticket_form_id via REST API

Hi @..., ticket_form_id should be part of the request object rather than the comment object.Please try with this restructured code. { "request": { "subject": "[subject]", "comment": { "...

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• Sushant A
• Created March 23, 2021 12:06
• 0 votes