Sushant Awalekar

1. Community
2. Zendesk Suite Q&A
3. Unable to see Custom Views

Hi @...If your co-agents are able to see the view that you are part of, then there are chances that your total number of shared views are exceeded 12 views. you can check the remaining views by cli...

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• Sushant Awalekar
• Created January 07, 2021 16:17
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. We will contact you with Triggers language error.

Hi @...Hope your problem is solved after resetting language and multiple reloads.

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• Sushant Awalekar
• Created January 05, 2021 11:29
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Zendesk ticket API and Endpoint

Hi Kartik,If you are setting up custom integration between zendesk and salesforce you can use zendesk developer documentation (https://developer.zendesk.com/).You can write your own logic to commun...

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• Sushant Awalekar
• Created January 05, 2021 11:25
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. We will contact you with Triggers language error.

Hi @...If you are available feel free to join https://meet.google.com/diw-ruih-vbfwill help you out

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• Sushant Awalekar
• Created January 05, 2021 10:33
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. We will contact you with Triggers language error.

  Hi @... If the Default language and profile language is set to English then seems It could be a caching issue; have you logged out, cleared your cache, and logged back in?Let me know if you're...

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• Sushant Awalekar
• Created January 05, 2021 10:05
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. We will contact you with Triggers language error.

Hi @...I believe you already changed the language to English under localization settings.(settings > Account > Localization > Languages) But it seems still your profile language is set to Korean (r...

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• Sushant Awalekar
• Created December 29, 2020 10:21
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. In Zendesk Support > Add the ability to create subviews

Hi @... Currently, zendesk doesn't have subviews feature out of the box. Please check the Apps marketplace for existing apps that allow you to organize views as a subview   Regards,Sushant  

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• Sushant Awalekar
• Created December 23, 2020 06:13
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Zendesk not letting to create an automation

Hi @... Automation must contain a condition that is true only once or an action that nullifies at least one of the conditions; otherwise, the automation will run in an endless loop. In your case, t...

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• Sushant Awalekar
• Created December 22, 2020 09:21
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. how to set notification emails about new ticket

Hi Olga, I think you are on Agent Role and this is the reason why you are unable to see Business rules These changes can be performed by user with Administrator Role.So i would suggest that contact...

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• Sushant Awalekar
• Created August 07, 2019 06:29
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. how to set notification emails about new ticket

Hi Olga, Welcome to the Zendesk Community!!! Seems you have deactivated trigger named Notify assignee of assignment if Not then check for any of the trigger condition has modified? The Notify assig...

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• Sushant Awalekar
• Created August 07, 2019 05:15
• 0 votes