Andrey Bobrovskiy
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Total activity50
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Last activity
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Posts
Recent activity by Andrey Bobrovskiy-
Incorrect "get help" and "give feedback" links
I noticed that clicking "get help" in Guide directs me to send an email to serviceincident@zendesk.com instead of opening a chat window as stated here. Similarly, clicking "give feedback" takes me ...
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Filtering by "Unknown user"
After an agent gets deactivated, all articles they authored or own list them as "Unknown user" in the article settings. Since those articles can no longer be filtered by Author or Owner at that poi...
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Feature Request: Order Article Attachments
Hi, it would be helpful if we had the option to order article attachments the same way we can order subsections and articles when creating new sections (alphabetically, by creation date, or manuall...