平中　大次郎

1. Community
2. Feedback - Help Center (Guide)

Hi. Previously, you could distinguish between "article images" and "unused images" by inserting images. However, now it is not possible to distinguish between "article image" and "unused image" by...

• 平中　大次郎
• Created August 17, 2021 02:29
• 8 followers
• 8 comments
• 6 votes

1. Community
2. Feedback - Help Center (Guide)

Hello. As far as the ZenDesk articles below are concerned, there is no function to narrow down the related article list by category.https://support.zendesk.com/hc/en-us/articles/224934288Our help c...

• 平中　大次郎
• Created July 21, 2021 06:27
• 7 followers
• 2 comments
• 2 votes

1. Community
2. Feedback - Help Center (Guide)

Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will cover all categories.This specification seems incomplete.Because the section ...

• 平中　大次郎
• Created May 28, 2021 09:11
• 1 follower
• 1 comment
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)

I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base.Without categories, it's completely useless for analysis.

• 平中　大次郎
• Created April 22, 2021 02:03
• 6 followers
• 2 comments
• 4 votes

1. Community
2. Feedback - Help Center (Guide)

ZenDesk Guideの「記事の管理」で可能な操作を、Help Center APIで操作できるように要望します。特に以下３点が重要です。 1. カテゴリやレビューステータスでの絞り込み（進行中／レビュー待ち／公開準備環境）2. 公開済み記事を修正したステージング状態の記事の取得3. ステージング状態の記事の公開 我々のサービスではサービスデプロイのタイミングに合わせて、多くのヘルプの記...

• 平中　大次郎
• Created January 08, 2021 05:57
• 2 followers
• 0 comments
• 4 votes