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Alfine Putra Dhanendra
Joined Apr 15, 2021
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Last activity Oct 20, 2021
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Latest activity by Alfine Putra Dhanendra
Alfine Putra Dhanendra commented,
Hi @...!
Thank you so much, I have tried it and it worked like a wonder.
Although I still don't know about the ATTRIBUTE_FIX() function on the query. Do you have any documentation I can read to get to know how this function actually works? Would be much appreciated.
Thank you.
View comment · Posted Apr 05, 2021 · Alfine Putra Dhanendra
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Alfine Putra Dhanendra commented,
@...
Thank you for your suggestion.
I had thought of that but unfortunately, we're using macros to overwrite tags occasionally and there are too many of them to change to follow this idea.
Any other suggestions that I can work on based on the explore query?
View comment · Posted Mar 23, 2021 · Alfine Putra Dhanendra
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Alfine Putra Dhanendra created a post,
Hi I'm currently trying to separate tickets by its previous updates.
For example, I want to identify ticket IDs that have been updated to have a "High" priority at least once in its lifetime (the tickets' priority then is changed back to normal after some more checks and investigations).
But other than that I also want to know every single update for each ticket IDs that meet that criteria.
Filtering with "Update Ticket Priority" or "Changes - New Value" to "High" would only show the updates that have "High" priority meanwhile as I said before, I also want to show all of the updates of the said ticket IDs.
Any tips on how I could perform such filter/selection?
Posted Mar 18, 2021 · Alfine Putra Dhanendra
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Alfine Putra Dhanendra commented,
Hi I'm currently trying to separate tickets by its previous updates.
For example, I want to identify ticket IDs that have been updated to have a "High" priority at least once in its lifetime.
But other than that I also want to know every single update for each ticket IDs that meets that criteria.
Filtering with "Update Ticket Priority" or "Changes - New Value" to "High" would only show the updates that have "High" priority meanwhile as I said before, I also want to show all of the updates of the said ticket IDs.
Any tips on how I could perform such filter/selection?
View comment · Posted Mar 16, 2021 · Alfine Putra Dhanendra
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