Matt Natali
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Recent activity by Matt Natali-
Thanks, Julio - Can you confirm which is correct (i.e., the prompt or the article)?
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Hello - One of our Sr. Managers shared this prompt with me after attempting to remove an org from a user profile (user has two orgs): Isn't this a direct contradiction to the following informatio...
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Trying this recipe and having trouble getting any results. Here is the formula I am using: IF ([Changes - Field name]="{Escalated}")AND(([Changes - Previous value]="0") OR([Changes - Previous value...
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Now I am running into a similar issue with the KC Dataset. The filter I dropped in the tab is not sharing across tabs and I am thinking it is a dataset linking issue. Here are the datasets I am ...
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I figured out what the issue was with the filters and was able to fix it. We were mapping to Tickets Created and not Tickets Solved. Mapping to Tickets Solved fixed the issues. Thanks!
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Scott Allison some feedback from our team: People are having a hard time reading the badges for SLA. Even those who are not color blind are disappointed by this. The ability to customize badge col...
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Thanks, Rob. Although, the screenshot is showing tabs for a query within a dashboard tab, i.e. not the actual dashboard tabs. Does that make sense? Here is a screenshot zoomed out. It looks like t...