Patrick Morgan

1. Community
2. Tips from users - Zendesk Suite
3. Tip: Click to view full-size image in lightbox or modal

This is great! Exactly the use case i'm looking for—and all CSS...phew!

• View comment
• Patrick Morgan
• Created January 29, 2021 17:14
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Yes please! Basic tenet of content management/maintenance: duplicate content sparingly; share content where possible.

• View comment
• Patrick Morgan
• Created July 30, 2015 21:16
• 0 votes

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Using the spam filter to prevent spam in your help center

We have an SSO setup with our product and, because we trust our users not to misbehave so much, I have content moderation turned off. So I was surprised to learn that a couple comments/posts were m...

• View comment
• Patrick Morgan
• Created March 19, 2021 19:38
• 0 votes

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Using the spam filter to prevent spam in your help center

Tagging @... to get eyes on this. @..., this is exactly our issue. All our other email notifications are working fine—and I've quadruple checked my inbox rules to make sure they're not getting mark...

• View comment
• Patrick Morgan
• Created March 23, 2021 18:51
• 0 votes