Patrick Morgan
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Total activity44
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Votes on activity by Patrick Morgan-
Adding another +1 here. It would additionally be great to have a modal/interstitial appear when archiving and deleting articles that prompts users to add an optional redirect URL (if the user hasn'...
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If you have any comfort with basic HTML, you can use an "anchor link" to accomplish this. Here's a nice tutorial. If you're not comfortable with poking around in the code editor, you can consider u...
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Just to clarify the following section: These items are not included in the search... Headings - Any text with a heading format applied to it does not appear in Help Center search. Is this sa...
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Orsolya Forster, will this update also be reflected in search results populated through Zendesk Guide's Search API?
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Thanks @.... FWIW, it'd be great to be able to use the user segments or organizations we've set up in our Zendesk instance!
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Bumping up Julia's question: any more recent benchmarks you could point us to? The linked document is nearly a decade old 😳
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@Tony,My use case for this ability is nearly identical to Michael's. In regards to breadcrumbs, my thought would be to show separate breadcrumbs for each place the article lives. In the event of mo...
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@..., We want employees at our company to be designated as such on any posts they make in our community. Badges seem like the way to do this. Given that this doesn't seem to be an out-of-the-box wa...
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I'm wondering why I would show different totals for articles for the "All Articles" list filtered for Published articles (419) and using the "Published" list (440). I shouldn't have any published c...
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Brett Bowser can you confirm that's the correct URL? looks like an unrelated comment thread :)