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Jeff Friedman

Joined Apr 15, 2021

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Last activity Oct 19, 2021

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ACTIVITY OVERVIEW

Latest activity by Jeff Friedman

Jeff Friedman created a post,

Post Q&A - Tickets and email

When a ticket status is changed to Solved, how long are they searchable within Zendesk?

 

Posted Mar 08, 2021 · Jeff Friedman

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Jeff Friedman created a post,

Post Q&A - Objects, workspaces, and rules

Currently SLA are assigned when End User creates tickets. Can an SLA to be assigned to tickets created by Agents?

Posted Mar 08, 2021 · Jeff Friedman

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