Bryce Petrick
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Votes on activity by Bryce Petrick-
Status update on this "feature" (read: core functionality)?
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Has there been a status update on this? This has been requested 5 YEARS AGO. https://support.zendesk.com/hc/en-us/community/posts/4409216997274-Talk-agents-remain-available-after-missed-call?input_...
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I appreciate the confirmation Wilfred, however it isn't about "just playing my music" through my laptop speakers. Even if that were the case, if I have spotify playing through chrome, I'd run into ...
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Can someone point me in the direction of the ZenTalk audio settings/preferences? I'm not referring to chrome permissions to let ZenTalk use the mic/audio, but how to configure the devices in partic...
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Is there a way to use the ticket redaction tool with a Macro? example: have a Macro set up change contact reason, product used, and redact ALL attachments (regardless of name/file type, etc)?
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@... appreciate the insight, however it's not a "reminder to redact" type situation, but rather the sheer volume of some of the stuff we get sent to us that needs redacting... Even still, the attac...