Doug Shaner
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Activity overview
Latest activity by Doug Shaner-
Doug Shaner commented,
Thanks for the tip Dave, I will check those out.
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Doug Shaner created a post,
Automatically spawning tickets?
We have a ticket type dedicated to equipment requests that we use when new equipment is requested and also when equipment is to be replaced. When equipment is to be replaced, there is a checkbox i...
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Doug Shaner commented,
Thank you Amy. I did not see that article, but I just found this one and it works! https://support.zendesk.com/hc/en-us/community/posts/4409506826394-Allow-only-signed-in-users-to-submit-a-ticket
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Doug Shaner commented,
I'd like to remove the "submit a request" link when the user is not logged on, and display the link when the user is logged on. Does anyone know of a way to accomplish this?
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Doug Shaner commented,
I'm also trying to increase the height of the dropdown box that contains a list of forms to choose from. I checked my style.css file but I don't have a .nesty-panel class. Does anyone know how I ...