Jeff Haussler

Thanks Chandra, Dwight. 

Chandra, your suggestion is what I was looking for. I thought I had done a fair bit of digging through those field settings - apparently not! We're now pulling the account owner name as desired. Thanks again!

We have the Salesforce for Zendesk app installed and working, soft of. It displays customer contact info for the account, but we want it to also show the Account Owner that's displayed for the account in Salesforce. The only field I've found that seems relevant is Owner ID, but that just returns a string of characters, not the name of the account owner. What do we need to do to make it display the account owner's name?