Craig Obee
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Recent activity by Craig Obee-
How can we get Live Chat with Messaging enabled to auto launch the widget
We want to turn on the messaging feature for live chat but if we do it no longer loads the widget correctly in our locally installed/3rd party software. It requires the user to click the blue speec...
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Livechat help centre article links are too long and unprofessional
AnsweredWhen using the article search and linking articles for customers the URLs the customers see are huge and ugly for the customer to see. When adding to public replies it hyperlinks the article name n...
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Add the ability to search for custom organisation fields
As a company that search for organisations in Zendesk a lot it would be great to be able to search for not just the name or notes of an organisation but for values in the custom fields too. We have...
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Disable the Default Organisations Feature
PlannedDue to the way that we support our customers that work within multiple organisations the way that Zendesk defaults tickets to the Top/Default organisation for each user means we misfile a lot of ou...