Recent searches
No recent searches

Louis Evangelista
Joined Apr 15, 2021
·
Last activity Apr 12, 2022
Following
0
Followers
0
Total activity
38
Votes
19
Subscriptions
10
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Louis Evangelista
Louis Evangelista commented,
This is True.
View comment · Posted Nov 04, 2021 · Louis Evangelista
0
Followers
0
Votes
0
Comments
Louis Evangelista commented,
Yes it would help in agent metrics and KPI for time tracking.
View comment · Posted Jan 18, 2021 · Louis Evangelista
0
Followers
5
Votes
0
Comments
Louis Evangelista created a post,
Hi,
Using insights before there is a way to list and sort out all the metrics. In explore I do not see a way or a view where you can see when the metric was created or last updated. Is this something someone has a workaround?
Regards,
Louis
Posted Jan 18, 2021 · Louis Evangelista
1
Follower
3
Votes
1
Comment
Louis Evangelista commented,
This worked for me! Thank you for sharing!
View comment · Posted Sep 08, 2020 · Louis Evangelista
0
Followers
0
Votes
0
Comments
Louis Evangelista commented,
Hi Devan,
How can you make "Title shown to end users" appear different on other forms? i.e.
Form 1: Subject = Topic of your request
Form 2: Subject = Issue
Form 3: Subject = Short Summary
Thanks,
Louis
View comment · Posted Aug 26, 2020 · Louis Evangelista
0
Followers
0
Votes
0
Comments
Louis Evangelista commented,
+1
View comment · Posted Jul 16, 2020 · Louis Evangelista
0
Followers
0
Votes
0
Comments
Louis Evangelista commented,
Needed this feature too. It will really help and not let you loose track of CCs items. Not good when you loose track.
View comment · Posted Jul 02, 2020 · Louis Evangelista
0
Followers
7
Votes
0
Comments
Louis Evangelista commented,
Thanks Anna! Any update on this request from ZenDesk?
View comment · Posted Feb 25, 2020 · Louis Evangelista
0
Followers
1
Vote
0
Comments
Louis Evangelista commented,
We need this
View comment · Posted Jun 19, 2019 · Louis Evangelista
0
Followers
3
Votes
0
Comments