
Louis Evangelista
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Recent activity by Louis Evangelista-
This is True.
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Yes it would help in agent metrics and KPI for time tracking.
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This worked for me! Thank you for sharing!
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Hi Devan, How can you make "Title shown to end users" appear different on other forms? i.e. Form 1: Subject = Topic of your request Form 2: Subject = Issue Form 3: Subject = Short Summary Thanks,...
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+1
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Needed this feature too. It will really help and not let you loose track of CCs items. Not good when you loose track.
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Thanks Anna! Any update on this request from ZenDesk?
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We need this