Ayal Kellman
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Total activity79
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Last activity
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Member since
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Activity overview
Latest activity by Ayal Kellman-
Ayal Kellman commented,
+1 for this feature as well. Shocked to discover that what every normal inbox has (an indication of failed email delivery), Zendesk does not have.
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Ayal Kellman commented,
+1 for me on this issue as well. Its not convenient for customers to have to save and then upload attachments when they are used to copying/pasting inline images in almost every other platform.
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Ayal Kellman commented,
+1 for a full resolution time SLA. Is anyone familiar with any workarounds?
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Ayal Kellman commented,
+1 for me as well. Does anyone have a good workaround for displaying different footers for different languages?
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Ayal Kellman commented,
+1 for this kind of feature.
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Ayal Kellman commented,
Does anyone have any practical experience using Agent Work Time as their (only) SLA? I'd love to see a practical example how it would be implemented... Thanks
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Ayal Kellman commented,
+1 for this feature as well.
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Ayal Kellman commented,
Yes, would also love the ability to identify tickets with attachments. When developing our mobile app feedback form, we are interested to know how much space to give to the ability to add attachmen...
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Ayal Kellman commented,
Got it, thanks!
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Ayal Kellman commented,
@Stacy - perhaps I'm missing something... You wanted to exclude certain values from a dashboard filter - what is called "Data Filer". I understand how to create custom groups and sets but as far a...