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Swati Sneha

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Latest activity by Swati Sneha
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    Swati Sneha created a post,

    Ticket Creation Is Adding Agent as Requestor

    1. Community
    2. Zendesk Suite Q&A

    I am creating tickets using  this. While in most of the cases, the requester column is filled by `request.requester.name` or `request.requester.email`, but in some zendesk integrations requester de...

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