Dan Amit

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Latest activity by Dan Amit
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    Dan Amit commented,

    This rule doesn't make sense. I found out that some of our meta-data of older tickets is incorrect and it seems like I can't change it. This is a real problem.

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    Dan Amit created a post,

    Split tickets

    Hi there, I find it really odd that I actually can't split tickets.  Just as I am able to merge relevant tickets into one ticket, I should be able to split the ticket into few inquiries. On few occ...