PAUL STRAUSS
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Recent activity by PAUL STRAUSS-
How to copy values between fields using triggers
I'm currently trying to create a trigger to copy a custom text field on a ticket into a custom user field. When I use the following placeholder as the value to set user field to on the action, it d...
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Make Requester Name a Required Field to Create a Ticket?
Is there any way to make the Requester required before submitting a ticket? I know that when a request comes in via phone we get the phone number, when it comes in via email, we get the email addre...