Amy Spagnolo
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Activity overview
Latest activity by Amy Spagnolo-
Amy Spagnolo commented,
It would be great to have this option for customers in the Help Center. In Salesforce it is possible to configure it in a way that customer can escalate directly and do it as many times as needed.
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Amy Spagnolo created a post,
Option to pick and link to existing Guide articles in macros
This a functionality currently available in Intercom that I think it would be nice to have: ability to see and add a Guide article while creating a macro. Currently you can add an article by search...