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Anton Van der meyden

Joined Apr 15, 2021

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Last activity Sep 09, 2024

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ACTIVITY OVERVIEW

Latest activity by Anton Van der meyden

Anton Van der meyden created a post,

Post Q&A - Help center and community

Hello,

 

Is it possible to make one category from your front page of your Help Center have a different back ground color to the rest of them, to make it stand out for example have it in yellow while the rest are black?

 

This is before you hover over it. If yes please provide the script on how to do this.

 

 

Thank you.

 

Kind Regards,

Anton

Posted Sep 09, 2024 · Anton Van der meyden

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Anton Van der meyden created a post,

Post Q&A - Help center and community

Hello,

 

Does anyone know how to add country flags beside language drop down in the Help Center.

 

For example beside Spanish show the Spanish flag etc.

 

If this can be done can you please provide the script on how to do this.

 

Thank you.

 

Kind Regards,

Anton

Posted May 23, 2024 · Anton Van der meyden

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Anton Van der meyden created a post,

Post Q&A - Users, groups, and organizations

Hello,

Is there a way to unsuspend all users at once in Zendesk Support by running a script like the below:

curl https://[subdomain].zendesk.com/api/v2/users/update_many.json?ids=1,2,3 \
-d '{"user": {"suspended": false}}' \
-H "Content-Type: application/json" -X PUT \
-v -u {email_address}:{password}

If yes what would the script be how would I run it?

Thank you.

Kind Regards,

Anton

 

Posted Mar 12, 2024 · Anton Van der meyden

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Anton Van der meyden commented,

Community comment Feedback - Help Center (Guide)

Ifra Saqlain

Hello,

Works perfectly.

Thank you.

Kind Regards,

Anton

View comment · Posted Aug 30, 2023 · Anton Van der meyden

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Anton Van der meyden created a post,

Post Feedback - Help Center (Guide)

Ifra Saqlain

Hello,

Can you please assist with me with removing the author's name and time stamp from the search screen?

 

I followed this article but it still remains when I remove it.

https://support.zendesk.com/hc/en-us/articles/4408827528602-How-do-I-remove-or-modify-the-author-date-or-timestamp-on-Help-Center-articles-

Thank you.

Anton 

Posted Aug 30, 2023 · Anton Van der meyden

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Anton Van der meyden commented,

Community comment Feedback - Help Center (Guide)

Ifra Saqlain

Hello,

This works perfectly.

Thank you as always for your help.

Kind Regards,

Anton

View comment · Posted Jul 31, 2023 · Anton Van der meyden

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Anton Van der meyden created a post,

Post Feedback - Help Center (Guide)

Ifra Saqlain

Hello,

It is possible to add a particular set of questions inside the description box on a particular form in the Help Centre. For example, the questions below show in the box below them?

 

Is the problem being experienced by more than one player: 
Incident Date/ Time: 
Actual Results/Problem Scenario: 
Troubleshooting Completed: 
Screenshots: 

Thank you.

Kind Regards,

Anton

 

 

Posted Jul 26, 2023 · Anton Van der meyden

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Anton Van der meyden commented,

Community comment Q&A - Help center and community

Ifra Saqlain

Thank you for all your help.

Kind Regards,

Anton

View comment · Posted Jun 23, 2023 · Anton Van der meyden

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Anton Van der meyden commented,

Community comment Q&A - Help center and community

Ifra Saqlain

Thank you for this it has changed the placeholder text to while.

When some types in the search box can this also be white?

Kind Regards,

Anton

View comment · Posted Jun 22, 2023 · Anton Van der meyden

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Anton Van der meyden commented,

Community comment Q&A - Help center and community

Ifra Saqlain

Hello,

Can you please assist me one more time?

How do I change the placeholder inside the search box to white and when someone types in the box it is white too?

 

Thank you.

Kind Regards,

Anton

View comment · Posted Jun 22, 2023 · Anton Van der meyden

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