Raghu Kavi

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Creating user segments for Guide user permissions

Ronald - thankyou . Using tags we were able to overcome the limitation of 50 orgs per user segment. 

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• Raghu Kavi
• Created April 06, 2023 13:45
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Creating user segments for Guide user permissions

Ronald - can you please feedback if the above workaround of using Tags has worked to overcome this hard limit restriction of 50 orgs per each user segment?

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• Raghu Kavi
• Created March 30, 2023 18:00
• 0 votes

1. Support
2. ...
3. Attachments and CCs
4. Are incoming ticket attachments scanned for viruses?

Hi Max McCal  Are there any further updates on this topic of having true malware scanning made available on all attachments? Apart from using email channels we are using web widgets and web portal ...

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• Raghu Kavi
• Created November 30, 2021 22:33
• 0 votes

1. Explore
2. ...
3. Publishing and sharing dashboards
4. Scheduling dashboard deliveries with end users

Hi Thibaut I also have the same problem. Even though I have added the tag as "Explore" it doesn't allow me to send the reports to share the dashboard.

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• Raghu Kavi
• Created November 22, 2021 20:00
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

Hello Help desk team   Can someone guide me how to access my JS code to edit my attachment description field ? 

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• Raghu Kavi
• Created August 05, 2020 20:38
• 0 votes