Vera Bakalli
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Activity overview
Latest activity by Vera Bakalli-
Vera Bakalli commented,
If we delete tickets, are the SLA and CSAT also deleted?
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Vera Bakalli created a post,
Separate tags for custom drop-down list on request form
When an agent select a sub-category from the custom drop-down list for a request form, the automatically generated tag combines every word and attached them with _ Ideally a tag would be create per...