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Harold Jones

Joined Apr 15, 2021

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Last activity Apr 19, 2023

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ACTIVITY OVERVIEW

Latest activity by Harold Jones

Harold Jones commented,

Community comment Feedback - Ticketing system (Support)

My customers have asked specifically to be able to export a .pdf of a ticket with the title, description, all public comments and current status. Being able to export multiple tickets at a time would be a bonus. Something like export all my tickets, my organization tickets or tickets I'm CC'ed on with an optional date range or status selection.

View comment · Posted Apr 19, 2023 · Harold Jones

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Harold Jones commented,

Community comment Feedback - Ticketing system (Support)

Good to hear that an end user ticket export is in the works, it is one of the most requested features from the companies we support.  We are also looking forward to the end users will be able to sort tickets in their view.

View comment · Posted Feb 06, 2023 · Harold Jones

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