BOXTAL
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Total activity19
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Last activity
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Votes3
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Activity overview
Latest activity by BOXTAL-
BOXTAL commented,
I also agree : my company has decided on a set of rules agents need to respect in order to have the same language and tone when speaking for our company. emoji is not part of our policy as our busi...
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BOXTAL commented,
Hello, Adding 0 in an automation doesn't work, you need to put at least 1. I have created an automation with the condition "date is within the next 1 day" and it fires a day before the date you se...
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BOXTAL commented,
Hello, I need to add a condition in my automation using a custom date field that 'is emtpy' . How can I do this please? Thanks
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BOXTAL created a post,
Insert content blocs in table cells
Feature Request Summary: Zendesk should allow using content blocs in tables (in a cell) Description/Use Cases: My business is display a claim procedure our customers need to follow in cas of a ...
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BOXTAL commented,
+1
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BOXTAL commented,
+1 on this feature. We have got some angry comments from several clients, some ending on social networks with not so nice comments about our Brand, because their mails bounced each time we replied....
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BOXTAL commented,
Hello. My organisation also needs this kind of feature. We like to keep a small number of Support admins that can change all our settings but have several team managers. Team managers should be abl...