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Michael Chun
Joined Apr 15, 2021
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Last activity Mar 26, 2024
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Latest activity by Michael Chun
Michael Chun commented,
Big +1 to Nicole above.
My team would LOVE to integrate this into ZenDesk but with the base permissions set within Help Center not working in the Slack integration we are moving away from it as we'd have to completely migrate all internal documents out of our Help Center to avoid user visibility on things they shouldn't see.
View comment · Posted Jun 25, 2021 · Michael Chun
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Michael Chun commented,
+1 to needing this. If a field is on the ticket it should be reportable for any reason.
View comment · Posted Apr 13, 2020 · Michael Chun
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