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Jane Fleming's Avatar

Jane Fleming

Joined Apr 15, 2021

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Last activity Mar 21, 2024

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ACTIVITY OVERVIEW

Latest activity by Jane Fleming

Jane Fleming commented,

Community comment Feedback - Ticketing system (Support)

Agree totally with both your points:

ORDER OF MESSAGES IS NOW CONFUSING

A DROPDOWN TAKES MORE TIME TO USE THAN BUTTONS

but it's the order that is the major problem.

Also, much prefer the input box at the top of the screen, not at the bottom.

View comment · Posted Mar 21, 2024 · Jane Fleming

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Jane Fleming commented,

Community comment Feedback - Ticketing system (Support)

We don't like the new layout at all either.

Want the composer box were it was - at the top and the previous comments with the newest at the top. Just like it was before.

 

View comment · Posted Mar 21, 2024 · Jane Fleming

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Jane Fleming commented,

Community comment Feedback - Ticketing system (Support)

I too very much doubt there will ever be any action on this. Zendesk do not appear to have any interest in the matter.

View comment · Posted Sep 19, 2023 · Jane Fleming

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