Rona Yang

1. Community
2. Zendesk Suite Q&A
3. Show ticket form only for certain customer

I am looking to have a specific form (Form A) that only certain organizations based on their tags can see. It would be a form hidden from all other organizations that don't have that tag and only s...

• View comment
• Rona Yang
• Created January 05, 2022 15:36
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Show ticket form only for certain customer

Jacob Christensen - was this ever resolved, is there a code that does the opposite and shows forms only to certain organizations or tags? 

• View comment
• Rona Yang
• Created January 03, 2022 21:41
• 1 vote

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. About Guide templating versions

@... can you please post what you find. You can see above from my colleague Chen we also ran into something similar - copied the copenhagen code, removed the depreciated helpers, but still ran into...

• View comment
• Rona Yang
• Created July 21, 2021 21:55
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Welcome Email for first Community Post

Here is another reason why having triggers based on community metrics is great - JIRA does a great job of this, I haven't posted in a while so they send me a reminder to post something! I wish I wo...

• View comment
• Rona Yang
• Created July 03, 2020 14:55
• 2 votes