Envoy
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Total activity90
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Last activity
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Member since
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Following0 users
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Votes3
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Activity overview
Latest activity by Envoy-
Envoy commented,
Any update on this functionality?
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Envoy commented,
I also work with many clients that need this.
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Envoy commented,
How is the language detection within the Intelligence section affect workflows or other items? Is this separate from the native Zendesk Language detection?
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Envoy commented,
Is it possible to add additional Taxonomy values beyond the system defaults?
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Envoy commented,
Is it possible to add additional Taxonomy values beyond the system defaults?
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Envoy commented,
How would one use user field values as variable options?
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Envoy commented,
I see comment notes referring to "To add the app to a private channel" however I didn't see any reference to this in the article. Are there currently separate steps needed to add a private slack c...
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Envoy commented,
Cécile We do have Zendesk Talk. If we install the standard WhatsApp integration will it automatically forward calls to ZD Talk? Or is there additional configuration considerations? Is there a se...
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Envoy commented,
Hi team, I saw the note that states, "Note: Once you add your WhatsApp number for messaging, you will no longer be able to use that number to receive calls in WhatsApp." Does this mean that you can...
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Envoy commented,
Julia Wilkerson You comment says that textline works with both Support and Sell Zendesk channels. However, that is not mentioned in the Marketplace app. Just want to confirm I didn't misread your...