James Molina
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Total activity76
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Last activity
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Activity overview
Latest activity by James Molina-
James Molina commented,
I see comment notes referring to "To add the app to a private channel" however I didn't see any reference to this in the article. Are there currently separate steps needed to add a private slack c...
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James Molina commented,
Cécile Zongo We do have Zendesk Talk. If we install the standard WhatsApp integration will it automatically forward calls to ZD Talk? Or is there additional configuration considerations? Is ther...
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James Molina commented,
Hi team, I saw the note that states, "Note: Once you add your WhatsApp number for messaging, you will no longer be able to use that number to receive calls in WhatsApp." Does this mean that you can...
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James Molina commented,
Julia Wilkerson You comment says that textline works with both Support and Sell Zendesk channels. However, that is not mentioned in the Marketplace app. Just want to confirm I didn't misread your...
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James Molina commented,
Is this functionality now available?
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James Molina commented,
+5 on the ability to change the title on the default closure- I am working with multiple clients that would benefit from updating the title.
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James Molina created a post,
Messaging SDK for IOS: Article viewing
The Capabilities documentation clearly defines that Articles are suggested, but you are not able to view the articles in-app. So what is the behavior? Are there links to articles that open in a ...
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James Molina commented,
Can more than one existing line be forwarded to a single Talk number?
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James Molina commented,
Christine Felicia, previously, you described using the API to assign a separate Parent company and a child (standard) company. Can two standard companies be assigned without using the Parent fiel...
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James Molina commented,
Christine Felicia, I didn't see a way to do it manually. I am not asking to associate a Parent company. I am asking to associate two different companies that do not have a parent-child relationsh...