Elise Doherty
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Total activity20
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Last activity
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Activity overview
Latest activity by Elise Doherty-
Elise Doherty commented,
FYI - Got in touch with the developer of the Carbon Copier app and they had to take it down as ZenDesk is deprecating the http targets required for the app to work. So that's one option less for us.
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Elise Doherty commented,
Thanks @..., I must say I didn't go through all the pages. Quite happy to spend $5 on making the life of even one key customer easier. Sounds like this app requires to manually set up the 'create t...
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Elise Doherty commented,
Hi! Looks like this was in beta over 10 years ago - do we know why it didn't go forward? Looks like a lot of customers are interested and the workarounds are very "hacky". Thanks!
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Elise Doherty commented,
This would be so useful! Found a similar feature that was beta in 2008 with no update since 2009...
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Elise Doherty commented,
Hi! If I enable the function but disable the trigger, am I able to use the CSAT placeholders in other triggers without generating a dedicated email? Thank you in advance!
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Elise Doherty commented,
Hi! Do I understand from the last section that you could simply add the option to rate in the email informing customers that their ticket was solved instead of as a separate ticket? Thank you in ad...