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Adam Boggs
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Adam Boggs
Adam Boggs commented,
Community comment Feedback - Ticketing system (Support)
What if....
you use a #reopen #open #notsolved
When you solve the ticket, the user get the email. In it somewhere it says "If you feel this issue is not resolved to your satisfaction reply with
#something problem is still happening (let them type after the #word)
If they don't put that in the reply and just say "Thanks" then the ticket says solved.
View comment · Posted Mar 23, 2016 · Adam Boggs
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