Lila Kingsley
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Total activity127
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Last activity
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Member since
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Activity overview
Latest activity by Lila Kingsley-
Lila Kingsley commented,
How does this work if an article has changes scheduled, but, requires a new/different update now, or before the scheduled date? Is our only choice to "remove schedule", make the current edits + pu...
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Lila Kingsley commented,
Reneé Lasswell: From what I see in their "Using the Slack Integration" article, ALL comments via slack after create appear to be internal. Here's a link directly to the commenting on existing tic...
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Lila Kingsley commented,
Hi, I was directed here from this comment in an article on the ZD/Slack app integration. The integration currently creates tickets with initial comment as public. Hopefully that changes one day.....
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Lila Kingsley commented,
What is the pricing for legacy support plans (like old school "support enterprise")? This page appears to be for suite plan customers only. I believe the legacy plan pricing once was $1 per resol...
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Lila Kingsley commented,
Hi, Just checked out the page--nice work! I'd like to make a suggestion to make it easier to see how may seats are occupied. Current user page says "X of X seats used" at the top. Nice and easy....
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Lila Kingsley commented,
We had the same experience as Sydney with it being unexpectedly auto enabled in our account. We're fine with it, just surprised as we don't recall seeing that mentioned anywhere. We had wanted to...
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Lila Kingsley commented,
Thanks Ifra! :)
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Lila Kingsley commented,
Hi Ifra, Thanks again for all your help. I got the code to work but did get an error at first. Wanted to share the solution here in case there are other JavaScript newbies like me searching this ...
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Lila Kingsley commented,
Awesome, thanks yet again Ifra! :) I am a bit leery of using JavaScript though...a script we had on the new_request_page.hbs template for YEARS recently broke (despite not being changed!!) which ...
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Lila Kingsley created a post,
How Can I Add Specific Text in new_request_page.hbs template based on Ticket Form ID?
AnsweredHi, I'm working on adding a new contact form to our help center and routing end users to specific ticket form based on where they clicked the submit a request link (thanks to help from Ifra Saqlain...