Jacob Mattison
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Total activity14
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Last activity
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Activity overview
Latest activity by Jacob Mattison-
Jacob Mattison commented,
HI, Sagi. Thanks for the suggestion, but if I'm understanding what this does, I'm not sure it would help us. Our need is for end users to be able to CC other people, who may be different on every t...
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Jacob Mattison created a post,
Allow email addresses to be CC'd that are not users
We only want users of our application to be able to submit tickets, so we have turned off the "anyone can submit tickets option" and we create user accounts for users and log them in through our ap...
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Jacob Mattison commented,
We would love to see this. Like others above, we don't allow creation of tickets via email, and since our tickets are asking for help with a software program, pasted screenshots would be extremely ...