Usman Khan
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Last activity
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Activity overview
Latest activity by Usman Khan-
Usman Khan commented,
Can we import CSV without help-desk?
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Usman Khan commented,
Adding more information: For example, If I have to migrate 100 tickets from Account A and those tickets contain attachments as well. Currently, I see we need to manually download attachments and th...
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Usman Khan created a post,
How to migrate the Tickets Attachments from One Account to Another?
Hi, Does anyone have any idea how to migrate ticket's comments attachment from one account to another without manual effort using API? Thanks
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Usman Khan commented,
Can we get the old values from webhook. For example: I updated the ticket Title from "This was my ticket title" to "My ticket title is fine". Can I get the old title which is "This was my ticket ti...