Bruce Banner
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Total activity46
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Last activity
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Activity overview
Latest activity by Bruce Banner-
Bruce Banner commented,
Our app was approved by Zendesk and listed on the Apps Marketplace. Always FREE for early customers. Sign up to automatically detect and tag tickets with attachments.
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Bruce Banner commented,
Hey everybody, Great news! Given the strong demand for this capability in the current thread, I decided to build a FREE app that would help Zendesk customers automatically tag new tickets with a...
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Bruce Banner commented,
Great news! Our app was approved by Zendesk and listed on the Apps Marketplace. Always FREE for early customers. Sign up to automatically remove the CCs based on your own criteria.
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Bruce Banner commented,
Yes, it will use a trigger & target to get notified of any new ticket, then the Zendesk REST API to remove the CCs as per configuration.
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Bruce Banner commented,
Hey everybody, Great news! Given the strong demand for this capability in the current thread, I decided to build a FREE app that would help Zendesk customers automatically remove all or specific C...
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Bruce Banner commented,
I'm not aware of a way to prevent image links getting broken, but I've built an app recently that surfaces all the broken links in Zendesk guide help centers. The first export is free of charge. Y...
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Bruce Banner commented,
Hi everybody, I've been working on an app that enables you to export a list of all articles in Zendesk Guide and their content. The broken links & images for each article are automatically detected...
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Bruce Banner commented,
@... $5/agent/month I published the price on the website as well
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Bruce Banner commented,
@... thanks for pointing this out. The marketplace listing doesn't allow you to specify a price unless you also use Zendesk for payments, which we don't yet. That's why many apps are listed as free...
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Bruce Banner commented,
I've recently built this search app that might help some of the folks in this thread. It helps support team members quickly search and reuse information from historical Zendesk tickets.