Sorin Alupoaie
-
Total activity76
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions34
Activity overview
Latest activity by Sorin Alupoaie-
Sorin Alupoaie commented,
I've just tried redacting the attachment of a closed ticket using this API endpoint but got an error back: "Cannot redact an attachment on a closed or archived ticket" I thought redacting closed t...
-
Sorin Alupoaie commented,
Andy Wauthier and Brandon Lee at the moment the Help Center Manager app can help with step 1 and 2 - you can get the PDF export straight away, without copying pasting into google docs. But I think ...
-
Sorin Alupoaie commented,
Brandon Lee any modern browser should have a "Save as PDF" option when trying to print a web page (press Ctrl+P). Could this be a way for your customers to export an article to PDF?
-
Sorin Alupoaie commented,
Brandon Lee the plugin only allows team members to export articles to PDF
-
Sorin Alupoaie commented,
Erika Herrera I've just implemented this feature in the Help Center Manager app.
-
Sorin Alupoaie commented,
Hi Steve, happy to chat! You can use the contact details on the app's page.
-
Sorin Alupoaie commented,
Thank you Flair Customer Support for the mention.Yes, I am working on making Zendesk KB collaboration easier between team members. This will be a new feature part of the existing Help Center Manage...
-
Sorin Alupoaie commented,
Erica, the Help Center Manager app can help you with finding images that need updating. It works by extracting all the images referenced in your help center, index them and make them available for ...
-
Sorin Alupoaie commented,
Stephen, the Help Center Manager app will allow you to view your articles in a Excel-like format with advanced sorting, searching and filtering (among other things).
-
Sorin Alupoaie commented,
Great news! The duplicate articles feature was implemented in our new Help Center Manager app. Now, in just few clicks, you can create copies of articles, sections, categories or entire help center...