sorin
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Last activity
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Activity overview
Latest activity by sorin-
sorin commented,
This is great feedback, and that is why I build the Help Center Analytics app as an add-on to Zendesk Guide. It helps you build a help center powered by actual customer feedback. In few easy steps ...
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sorin commented,
I'm interested!
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sorin commented,
The only way to do this is to implement a script that uses the Zendesk API to redact attachments. Alternatively, you can use the auto-redact attachments app for this.
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sorin commented,
Steven Granner In case you are open to consider marketplace apps, you can use the Auto-Remove Attachments app to automatically redact attachments from closed or solved tickets.
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sorin commented,
Debbie McCormick unfortunately this is not possible natively in Zendesk Guide, but you can easily find those broken images by using the Help Center Manager app. It integrates easily with your Zende...
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sorin commented,
Rebeca the Help Center Manager app will help you identify which links are used in which article, search and update them in just a few clicks. It's listed on the Zendesk's marketplace here.
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sorin commented,
Josh, the Help Center Manager app will help you find and fix broken links in your Zendesk help center.
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sorin commented,
You can use the Auto Remove Attachments app to set up a workflow where attachments, as well as inline images, are automatically redacted from your tickets. This can be applied to tickets in your ba...
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sorin commented,
Ryan Worthen the Auto-Remove Attachments app can help you restrict the type of attachments to certain file extensions only.
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sorin commented,
This is great news! Thank you Katarzyna Karpinska