Sorin Alupoaie
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Total activity139
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Last activity
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Activity overview
Latest activity by Sorin Alupoaie-
Sorin Alupoaie commented,
Rebeca Hernandez the Help Center Manager app will help you identify which links are used in which article, search and update them in just a few clicks. It's listed on the Zendesk's marketplace here.
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Sorin Alupoaie commented,
Josh, the Help Center Manager app will help you find and fix broken links in your Zendesk help center.
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Sorin Alupoaie commented,
You can use the Auto Remove Attachments app to set up a workflow where attachments, as well as inline images, are automatically redacted from your tickets. This can be applied to tickets in your ba...
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Sorin Alupoaie commented,
Ryan Worthen the Auto-Remove Attachments app can help you restrict the type of attachments to certain file extensions only.
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Sorin Alupoaie commented,
This is great news! Thank you Katarzyna Karpinska
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Sorin Alupoaie commented,
As an option, you can automatically merge duplicate tickets by using one of the apps in the Zendesk app store, like Merge Duplicate Tickets for example. It's super easy to set up and affordable.
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Sorin Alupoaie commented,
Katarzyna Karpinska Do you have any plans to allow correct update of the body of articles with content blocks via the API. Updating an article with content blocks from the API is kind of allowed, b...
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Sorin Alupoaie commented,
Katarzyna Karpinska Do you have any plans to allow correct update of the body of articles with content blocks via the API. Updating an article with content blocks from the API is kind of allowed, b...
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Sorin Alupoaie commented,
Marcin Lichon thank you for mentioning Swifteq. I understand that exporting articles is an important task that you need to do regularly, so I've updated the app to allow you to export them without...
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Sorin Alupoaie commented,
One effective way to avoid merging mistakes, is to put the ticket merging on auto-pilot. Apps like the Merge Zendesk Tickets can help with that. It is already listed on the app's markeplace here.