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Tamir Bashkin

Joined Apr 15, 2021

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Last activity Jul 10, 2023

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ACTIVITY OVERVIEW

Latest activity by Tamir Bashkin

Tamir Bashkin commented,

Community comment Q&A - Tickets and email

Hi Gerardo, you can achieve this by using Integromat.com to build an API scenario. LMK if you think that's a good option for you, and I'll send some video guidance here :)
Thanks!

 

View comment · Edited Jan 05, 2022 · Tamir Bashkin

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Tamir Bashkin commented,

Community comment Feedback - Ticketing system (Support)

Yeah, I know that problem. It is kind of annoying when those reopened messages start to pile up. You can use this app on Zendesk's marketplace: https://www.zendesk.com/marketplace/apps/support/470124/thank-you-gpt

View comment · Edited Jul 10, 2023 · Tamir Bashkin

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Tamir Bashkin commented,

Community comment Q&A - Tickets and email

Hi Andrey,

I'm trying to run this:

{% if ticket.via == 'Any_channel' %}
{% else %}
{{agent.name}}
{% endif %}

To prevent signatures on Channel integrations, but its not working

 

View comment · Posted Jun 18, 2020 · Tamir Bashkin

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