
Adelante (EMEA reseller)
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Activity overview
Latest activity by Adelante (EMEA reseller)-
Adelante (EMEA reseller) commented,
Hi Gerardo, you can achieve this by using Integromat.com to build an API scenario. LMK if you think that's a good option for you, and I'll send some video guidance here :)Thanks!
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Adelante (EMEA reseller) commented,
Yeah, I know that problem. It is kind of annoying when those reopened messages start to pile up. You can use this app on Zendesk's marketplace: https://www.zendesk.com/marketplace/apps/support/4701...
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Adelante (EMEA reseller) commented,
Hi Andrey, I'm trying to run this: {% if ticket.via == 'Any_channel' %}{% else %} {{agent.name}}{% endif %} To prevent signatures on Channel integrations, but its not working